How Tesco Delivery Works – The 2025 Step-by-Step Guide

If you’re new to Tesco’s grocery delivery service or want to get the most from it, this guide breaks down everything you need to know—from ordering to receiving your food safely and on time.


Why Choose Tesco Delivery?

  • Convenience: Skip the queues and shop from your sofa.

  • Wide selection: Tesco offers thousands of products, including fresh produce, household essentials, and more.

  • Flexible slots: Choose delivery times that suit your schedule—even same-day in some locations.

  • Contactless delivery options to keep you and delivery drivers safe.


Step 1: Create a Tesco Online Account

Start by visiting Tesco.com and signing up for an account if you don’t have one. You’ll need:

  • A valid email address

  • A UK delivery address (Tesco delivery currently covers most of the UK)

  • Payment details (card, PayPal, or Tesco Clubcard points)

ALSO READ: Tesco Whoosh Explained: Every Question Answered


Step 2: Browse and Fill Your Basket

  • Use the search bar or browse categories (Fresh, Bakery, Household, Baby & Toddler, etc.)

  • Add products by clicking “Add to basket”

  • Tesco offers frequent deals and Clubcard prices to save money. Look out for these while shopping.


Step 3: Choose Your Delivery Slot

  • Delivery slots usually open 1–2 weeks in advance.

  • Slots fill fast, especially at peak times (weekends, holidays).

  • Options range from standard (free over £40) to express (faster but with a fee).

  • You can choose “Contactless delivery” to have groceries left safely at your door.


Step 4: Check Out and Pay

  • Review your basket carefully before checkout.

  • Select payment method. Tesco accepts debit/credit cards and PayPal.

  • Enter any Clubcard vouchers or promotional codes.


Step 5: Track Your Order

  • Tesco sends updates by email or SMS.

  • You can track your driver’s ETA in the Tesco app or website.

  • If any items are out of stock, Tesco usually substitutes with similar products (or refunds you).


Step 6: Delivery Day Tips

  • Make sure someone is home during your chosen slot.

  • Have bags or boxes ready for unpacking.

  • Check groceries on delivery to ensure everything arrived in good condition.


What If You Need to Change or Cancel?

  • Tesco allows order changes or cancellations up to 2 hours before delivery via your online account.

  • Contact Tesco Customer Service if you face issues outside that window.


Tesco Delivery Fees & Minimums

  • Minimum order value is typically £40 for free standard delivery.

  • Delivery charges vary from £1.50 (off-peak) to £5+ for peak or express slots.

  • Clubcard holders often get exclusive delivery discounts.


Final Thoughts

Tesco delivery is straightforward and customer-friendly, with lots of flexibility and useful options. Whether you want to save time, avoid busy stores, or get groceries safely during busy periods, it’s a service designed to meet your needs.

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