Morrisons Online Grocery Shopping: Account, Click & Collect, and More

Morrisons has grown its online grocery service steadily over the years. In 2025, the service is available to most UK households and offers multiple ways to shop, including home delivery, Click & Collect, and a partnership with Amazon for faster delivery. Understanding how Morrisons online works, the costs involved, and how to get the most value is essential for shoppers who want convenience without sacrificing quality.

Creating an Account

To use Morrisons online shopping, you first need a Morrisons account. Sign-up is free and requires your name, email, and delivery address. Linking your account to the Morrisons More loyalty card allows you to earn points with every purchase.

Browsing and Adding Items

Morrisons online platform lets you browse thousands of products across multiple categories, including fresh produce, meat, dairy, bakery items, and household goods. Products are often displayed with images, descriptions, and nutritional information.

Delivery Options

Home Delivery

Morrisons provides home delivery across most of the UK. Slots are usually one-hour windows and vary in availability depending on location and demand. Delivery fees generally range from £2 to £7 without a subscription.

Click & Collect

This service allows customers to pick up their orders from a local Morrisons store. Click & Collect has a minimum spend of £25 and is generally free. You select a store and a time slot at checkout.

Amazon Delivery Partnership

In selected areas, Morrisons has partnered with Amazon to offer faster deliveries. Orders are placed through Amazon’s platform and delivered by Amazon drivers, often on the same day.

Morrisons More Loyalty Integration

Every online order earns points through the Morrisons More scheme. Points accumulate for future discounts and special offers. Customers can also access personalised offers through the More app.

Costs and Minimum Spend

• Minimum order for home delivery: £40

• Minimum order for Click & Collect: £25

• Delivery fees vary from £2 to £7 per slot

Substitutions

If an item is unavailable, Morrisons offers a replacement of equal or higher value. Customers can choose to accept or reject substitutions. Rejected items are refunded automatically.

Benefits of Morrisons Online Shopping

• Access to a wide product range including fresh items

• Integration with loyalty points for added value

• Flexible delivery and collection options

• Faster delivery options through Amazon partnership

• Convenient for weekly shops and smaller top-up orders

Challenges

• Peak slots can sell out quickly

• Delivery fees can add up without a subscription

• Limited same-day delivery areas for home delivery

• Substitutions may not always match customer preferences

Tips for 2025

1. Plan Ahead

Book delivery slots early, especially during weekends or holiday periods, to secure preferred times.

2. Consider Click & Collect

Use Click & Collect for smaller shops or if you want to avoid delivery fees.

3. Combine Orders with Loyalty Points

Maximise Morrisons More points by shopping during personalised offers and promotions.

4. Try Amazon Delivery

For urgent deliveries, check if your area qualifies for Amazon-based same-day service.

5. Track Substitutions

Check your order in advance and set preferences for how substitutions are handled to avoid surprises.

Customer Feedback

Morrisons online shoppers praise the convenience and quality of fresh products. Some note that delivery slots are more limited in rural areas, but the Amazon partnership has improved availability in cities.

Expert Comparison

• Tesco and Sainsbury’s offer similar delivery services with more slot availability.

• Asda is slightly cheaper on standard groceries.

• Morrisons stands out for quality produce and flexible Click & Collect options.

Conclusion

Morrisons online shopping in 2025 is a reliable and convenient option for households across the UK. With flexible delivery, Click & Collect, loyalty integration, and fast delivery through Amazon in selected areas, it caters to a variety of shopping needs. Careful planning and using loyalty benefits can make the service both cost-effective and time-saving.